Privacy Policy

At Marcom Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

  • Contact Information: When you fill out a form (such as your name, email address, phone number, and the message you submit).
  • Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, and pages visited. This is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries and provide you with the requested services.
  • To improve and personalize your website experience.
  • To manage and analyze website performance using tools like Google Analytics.
  • To run marketing campaigns, including Google Ads, if you have consented to it.
  • To communicate with you regarding promotions, updates, and relevant content (if you have opted in to receive such communications).

3. Cookies and Tracking Technologies

We use cookies, Google Analytics, Google Tag Manager, and similar tracking technologies to monitor website usage and gather analytics data. This helps us improve website performance and tailor our content to user preferences.

You can manage your cookie preferences in your browser settings, although some features of the site may not function properly if cookies are disabled.

4. Third-Party Services

We use third-party services like:

  • Google Analytics: To track website performance and user interaction.
  • Google Tag Manager: To manage tracking tags for analytics and marketing.
  • Google Ads: For running advertising campaigns and remarketing.

These third-party services may collect data according to their own privacy policies. We recommend reviewing Google’s privacy policy for more information on how they handle your data.

5. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is completely secure.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete data.
  • Deletion: You may request the deletion of your data in certain circumstances.
  • Objection: You can object to the processing of your data for marketing purposes.
  • Withdrawal of Consent: If you have provided consent for us to use your data, you may withdraw it at any time.

7. Compliance with Serbian Law

Our Privacy Policy complies with the applicable data protection regulations in Serbia, including the Law on Personal Data Protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with the revised date.

9. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

  • Email: superhero@marcom.in.rs
  • Phone: +381 60 500 9890
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